Course curriculum
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Welcome to the course!
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What will you learn in this program?
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5 Hallmarks of Effectice Email Communication
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What goals should your email try to meet?
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Be a mind reader.
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In this module...
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Keep emails short.
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Put the bottom line up front.
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Predict (and answer) your reader's next three questions.
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Use short, direct sentences.
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Use plain, universal language.
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Break up the text.
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Put questions in question form.
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Use empathy to persuade readers to act.
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Adopt an authentic tone.
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Apply your knowledge.
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In this module...
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In this module...
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Email Excellence Tip Sheet
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About this course
- Free
- 19 lessons
- 0 hours of video content